Returns: General merchandise- See Below: Returns: Please call our Technical Service Department at (952) 829-8255 for the address and phone number.
There are no returns on electrical items.
DAMAGED OR LOST SHIPMENTS
UPS, USPS, FEDEX. And Prepaid Truck Shipments: Check your order immediately upon arrival. All damages must be noticed upon delivery receipt. All Shortages and damages must be called into Print 2 Mail Solutions at (952) 829-8255 within 3 calendar days of your date receipt.
100% Satisfaction is Guaranteed.
To Return Merchandise Follow These Easy Steps
- Call our Customer Service Department at (952) 829-8255 for a return merchandise authorization. (RMA) No Returns Will Be Accepted Without Return Merchandise Authorization. No material will be accepted for a return after 30 days of shipment, regardless of reason.
- All merchandise must be returned in a sealed package with ample packing material.
- Include with your return a photo copy of your invoice or packing slip.
- Clearly and prominently write your return authorization number on the outside of the return box.
- If you are returning a truck shipment item, you must call us and we will arrange to have it picked up.
- We cannot accept etched, marked or altered products for credit or refund.
- Any claims for discrepancies in shipment must be made within 3 calendar days of your date of receipt of merchandise.
- You must clearly print the reasons for return.
- Non - defective returns are subject to a restocking fee of 15% of the list price.
ITEMS RETURNED WITHOUT RMA WILL REFUSED AND NO CREDIT/REFUND ALLOWED.
Out of Stock
Call (952) 829-8255 9:00 am - 5:00 pm Monday – Friday
We are sorry if all of your items were not immediately shipped. We sincerely regret the delay. We pride ourselves on being well-stocked. Occasionally you will find that an item you have ordered is temporarily unavailable.
Important Notice: if we don not hear from you within 3 calendar days we will presume you have consented to the delay. We will ship your order as soon as merchandise is received.
Customer Service Information
If there is a problem with your order, we want to make things right. At Print 2 Mail Solutions we do our absolute best to satisfy our customers.
Please call: (952) 829-8255
9:00 am - 5:00pm Monday – Friday for:
· Shipment Confirmation
· Problem Resolution
· Product Comments
We consider our customers a vital part of our organization and welcome any suggestions you care to make about how we do our things or the products we carry. When writing to us, please use a separate sheet of paper for faster handling.