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RETURNS & REPAIRS        

Returns: General merchandise- See Below: Returns: Please call our Technical Service Department at (952) 829-8255 for the address and phone number.

 

 

IMPORTANT:

 

         There are no returns on electrical items.

 

DAMAGED OR LOST SHIPMENTS

UPS, USPS, FEDEX. And Prepaid Truck Shipments: Check your order immediately upon arrival. All damages must be noticed upon delivery receipt. All Shortages and damages must be called into Print 2 Mail Solutions at (952) 829-8255 within 3 calendar days of your date receipt.

 

100% Satisfaction is Guaranteed.

 

To Return Merchandise Follow These Easy Steps

 

  1. Call our Customer Service Department at (952) 829-8255 for a return merchandise authorization. (RMA) No Returns Will Be Accepted Without Return Merchandise Authorization. No material will be accepted for a return after 30 days of shipment, regardless of reason.
  2. All merchandise must be returned in a sealed package with ample packing material.
  3. Include with your return a photo copy of your invoice or packing slip.
  4. Clearly and prominently write your return authorization number on the outside of the return box.
  5. If you are returning a truck shipment item, you must call us and we will arrange to have it picked up.
  6. We cannot accept etched, marked or altered products for credit or refund.
  7. Any claims for discrepancies in shipment must be made within 3 calendar days of your date of receipt of merchandise.
  8. You must clearly print the reasons for return.
  9. Non - defective returns are subject to a restocking fee of 15% of the list price.

 

ITEMS RETURNED WITHOUT RMA WILL REFUSED AND NO CREDIT/REFUND ALLOWED.

 

Out of Stock

Call (952) 829-8255 9:00 am - 5:00 pm Monday Friday

We are sorry if all of your items were not immediately shipped. We sincerely regret the delay. We pride ourselves on being well-stocked. Occasionally you will find that an item you have ordered is temporarily unavailable.

 

Important Notice: if we don not hear from you within 3 calendar days we will presume you have consented to the delay. We will ship your order as soon as merchandise is received.

 

Customer Service Information

If there is a problem with your order, we want to make things right. At Print 2 Mail Solutions we do our absolute best to satisfy our customers.

Please call: (952) 829-8255

9:00 am - 5:00pm Monday Friday for:

         Shipment Confirmation

         Problem Resolution

         Product Comments

 

We consider our customers a vital part of our organization and welcome any suggestions you care to make about how we do our things or the products we carry. When writing to us, please use a separate sheet of paper for faster handling.

         
   
     
Copyright 2017 Print 2 Mail Solutions. All Rights Reserved.